Customer Service Specialist

Tarnowo Podgórne
Oferta wygasa za:44 dni
Tryb pracystacjonarna
Rodzaj umowyumowa o pracę
Tryb rekrutacjirekrutacja stacjonarna
Wymiar etatupełny etat
Branżasprzedaż i obsługa klienta

Your responsibilities

  • Handle customer inquiries promptly and professionally via phone, email, or other channels in English.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer issues effectively and with a positive attitude.
  • Manage orders and logistics documentation accurately and timely.
  • Coordinate with freight forwarders and customs brokers to solve shipping issues.
  • Track order status and update customers as needed.
  • Collaborate with other departments for timely product delivery.
  • Assist in document preparation and customer mailings.

Our requirements

  • 2+ years of Customer Service or Logistics experience in an international environment.
  • Strong customer service skills and adaptability.
  • Excellent English communication skills.
  • Attention to detail and accuracy.
  • Ability to build relationships and work in a team.
  • Deadline-driven with the ability to thrive in a fast-paced environment.
  • Strong problem-solving and interpersonal skills.
  • Familiarity with SAP ERP.

Benefity

Spotkania integracyjne
Karnety na posiłki
Karty przedpłacone
Ubezpieczenie na życie
Świętowanie urodzin
Karta sportowa
Prywatna opieka medyczna
Dofinansowanie wypoczynku
Dofinansowanie dojazdów do pracy
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Dodatkowe informacje

Join our team and be part of an exciting and vibrant environment where your skills and enthusiasm are valued and encouraged! Please send your CV in English language.

Klauzula informacyjna

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