Oferta opublikowana14.05.2024
Oferta wygasa08.08.2024
Tryb pracyhybrydowa
Rodzaj umowyumowa o pracę
Tryb rekrutacjirekrutacja stacjonarna
Wymiar etatupełny etat
Your responsibilities
- We are delighted to extend a job opportunity in a multinational corporation wherein you will be working in a culturally diverse setting on a daily basis. We are looking for an experienced collection worker whose duty will be reaching out to our customers to collect due payments. Your goal will be to maintain good client relationships while making sure payments are received in time.
- Our Collection team consists of debt collection experts who are eager to impart their knowledge and familiarize you with their everyday activities.
- You will be contact with our clients and collect outstanding payments.
- You will be responsible for keeping balance between maintaining trustful relationships and ensuring timely payments.
- Your responsibilities:
- Monitoring customer accounts and detecting overdue payments
- Collecting and analyzing data for a selected payment/debt history
- Reaching out to customers to discuss their debts
- Consulting and helping clients with in case of billing and credit problems
- Managing payments and refund operations
- Developing measures encouraging timely payments
- Managing historical records of account statuses and collection operations
- Reporting on collection operations and customer account updates
Our requirements
- If you are native in Czech or Slovak language
- Nice if you have communicative knowledge of English and Polish
- If you have 3+years' experience of working on a Collection Specialist position
- If you have profound knowledge of collection techniques and billing procedures
- If you have good knowledge of legal regulations in the debt collection area
- If you are able to easy working with targets
- If you have excellent communication skills٫ both written and oral
- If you are stress-resistant and productive
- If you have a good level of problem-solving and negotiation skills
- If you have good practical experience with Office and databases
What we offer
- We are working in hybrid
- Private medical care
- Christmas and annual bonus
Benefity
Spotkania integracyjne
Karnety na posiłki
Program emerytalny
Kawa i herbata
Ubezpieczenie na życie
Możliwość pracy zdalnej
Inicjatywy dobroczynne
Elastyczny czas pracy
Firmowa drużyna sportowa
Dodatkowe świadczenia socjalne
Strefa relaksu
Zniżki na firmowe produkty i usługi
Prywatna opieka medyczna
Dofinansowanie wypoczynku
Program poleceń pracowników
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